Frequently Asked Questions
Discover everything you need to know about our luxury collections and services.
What is the standard shipping time for orders within North America?
We offer complimentary express shipping on all orders. Typically, deliveries within Canada and the United States take 3 to 5 business days, depending on your location.
How do I ensure I select the correct size for a luxury coat?
Gorski Montreal provides a detailed size guide on every product page. If you are between sizes or need personalized assistance, our style consultants are available for virtual fittings.
What is your return policy for high-end outerwear?
We accept returns of unworn, undamaged items with all original tags attached within 14 days of delivery. Please note that certain custom or final sale items may not be eligible for return.
Does Gorski Montreal offer professional cleaning and storage services?
Yes, we provide specialized seasonal storage and professional cleaning services for fur, shearling, and fine wool at our Montreal atelier and authorized service centers.
Are your materials ethically sourced?
Sustainability and ethics are at our core. We strictly adhere to international regulations and only source materials from certified suppliers who meet the highest standards of animal welfare and environmental responsibility.
Can I request a custom modification to a garment?
We offer bespoke tailoring services for select collections. Please contact our concierge team to discuss specific alterations or custom design requests to ensure a perfect fit.